How we collect, use and protect your personal information.
Probate Property Buyers Limited ("we", "us", "our") is the data controller for personal information collected through this website (probatepropertybuyers.uk). We are registered in England & Wales, Company No. 17094262, Registered Office: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.
When you submit an enquiry through this website, we collect the information you provide directly, which may include: your name, phone number, email address, the property address and postcode, your role in the estate (executor, beneficiary, administrator, etc.), the approximate property value, and the current probate status. We also collect standard technical information automatically, such as IP address, browser type, and pages visited, via Google Analytics.
We process your personal data on the basis of: (a) your consent, given when you submit an enquiry form; and (b) our legitimate interest in responding to enquiries and operating our business, where this does not override your rights.
We do not sell your personal data. We may share your information with: our independent SRA-registered solicitor, solely if you request a free consultation or proceed with a sale; conveyancers, surveyors and other professionals directly involved in progressing a property purchase; and service providers who help us operate this website (such as our form-processing and analytics providers), under appropriate data protection terms.
We retain enquiry data for as long as reasonably necessary to respond to your enquiry and, if you proceed with a sale, for the duration required by our legal and accounting obligations. If you do not proceed, we retain your details for a limited period in case you wish to return to us, after which they are securely deleted on request or in the ordinary course of data hygiene.
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, to object to or restrict our processing, and to data portability. To exercise any of these rights, contact us at admin@probatepropertybuyers.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.
This website uses Google Analytics to understand visitor behaviour. Analytics cookies do not identify you personally. You can control or delete cookies through your browser settings at any time.
If you have any questions about this policy or how we handle your data, contact us at admin@probatepropertybuyers.uk or call 020 3633 9458.
Call us on 020 3633 9458, Mon–Sun 8am–Midnight, or email admin@probatepropertybuyers.uk.
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